Leadership & Innovation

Claude Edward Elkins Jr.: From Brakeman to Executive Visionary — The Inspiring Rise of a Railroad Leader

From Railroad Brakeman to Executive Visionary — The Inspiring Leadership Journey of Claude Edward Elkins Jr.

Introduction

In the vast world of American railroads, few names reflect perseverance, adaptability, and leadership as powerfully as Claude Edward Elkins Jr. His journey from the rugged tracks of Southwest Virginia to the executive suite of Norfolk Southern stands as a modern testament to determination and lifelong learning. Rising from the role of a road brakeman to becoming the Executive Vice President and Chief Commercial Officer (CCO), Elkins’s story represents the American dream — achieved through discipline, education, and unwavering commitment.

This article explores the life, career, and leadership lessons of Claude Edward Elkins Jr., providing valuable insights for aspiring professionals, business leaders, and anyone seeking inspiration from a remarkable corporate journey.

Quick Bio

AttributeDetails
Full NameClaude Edward “Ed” Elkins Jr.
BirthplaceSouthwest Virginia, USA
EducationB.A. in English, University of Virginia’s College at Wise- M.B.A. in Port & Maritime Economics, Old Dominion University- Executive Management Certificates, Harvard Business School, UVA Darden, University of Tennessee Supply Chain Institute
Career StartBegan as a Road Brakeman at Norfolk Southern in 1988
Career ProgressionBrakeman → Conductor → Locomotive Engineer → Relief Yardmaster → Intermodal Marketing Leader → VP of Chemicals Marketing (2016) → VP of Industrial Products (2018) → Executive VP & Chief Commercial Officer (2021–present)
Current RoleExecutive Vice President & Chief Commercial Officer (CCO) at Norfolk Southern
Known ForRising from entry-level railroad operations to top corporate leadership
Industry ExpertiseFreight transportation, intermodal logistics, supply chain management, industrial marketing
Community Roles– Vice Chair, Georgia Chamber of Commerce– Board Member, National Association of Manufacturers– Board Member, East Lake Foundation– Board Member, TTX Company
Net Worth (Estimated)~$470,000 (including company stock holdings valued around $33,000)
Source of IncomeExecutive salary, bonuses, and stock ownership at Norfolk Southern
Leadership TraitsIntegrity, operational understanding, strategic vision, commitment to growth, hands-on leadership
LegacySymbol of perseverance and professional evolution — proving that dedication and learning can elevate anyone from the ground level to executive success

Early Life and Education of Claude Edward Elkins Jr.

Humble Beginnings in Southwest Virginia

Born and raised in Southwest Virginia, Claude Edward Elkins Jr. grew up in a community grounded in hard work and humility. The values of perseverance and grit were not just inherited but deeply learned from his environment. These foundational qualities became the bedrock of his professional success.

Educational Foundation

Elkins’s education played a crucial role in shaping his leadership style and communication skills. He earned a Bachelor of Arts in English from the University of Virginia’s College at Wise, an academic pursuit that honed his ability to think critically and express ideas effectively.

Determined to grow further, he completed an MBA in Port and Maritime Economics at Old Dominion University, giving him deep insights into transportation and logistics — essential areas for a career in the railroad industry. To enhance his management expertise, he later attended programs at Harvard Business School, UVA Darden School of Business, and the University of Tennessee Supply Chain Institute.

This combination of academic excellence and practical knowledge equipped Elkins with a strong foundation to lead in one of the most complex sectors of modern commerce.

Career Beginnings at Norfolk Southern

Starting from the Ground Up

In 1988, Claude Edward Elkins Jr. joined Norfolk Southern, not as an executive but as a road brakeman — one of the most demanding operational roles in the railroad industry. Working long hours under challenging conditions, he developed a deep understanding of the physical and operational realities of rail transportation.

His early experience as a conductor, locomotive engineer, and relief yardmaster gave him firsthand exposure to the intricate mechanisms that keep the railroad system running. This ground-level experience would later serve as a unique advantage in his executive roles, providing him with insights few corporate leaders possess.

Transition to Marketing and Strategic Leadership

From Operations to Commercial Strategy

After gaining significant operational experience, Elkins transitioned into Intermodal Marketing, where he spent nearly two decades developing business strategies, managing client relations, and driving growth. His ability to connect operational efficiency with customer needs made him a standout leader.

This phase of his career was transformative — it required a blend of analytical skills, innovation, and adaptability. Elkins successfully bridged the gap between field operations and corporate decision-making, leading Norfolk Southern’s marketing initiatives with vision and precision.

Climbing the Corporate Ladder

Vice President of Chemicals and Industrial Products

Elkins’s consistent performance and leadership led to his appointment as Group Vice President of Chemicals Marketing in 2016. In this position, he managed a crucial segment of Norfolk Southern’s freight business, overseeing complex logistics and ensuring reliable transportation for vital industries.

Two years later, he became Vice President of Industrial Products, expanding his leadership scope. His ability to balance customer satisfaction with operational realities earned him a reputation for strategic thinking and resilience in the face of market challenges.

Becoming Executive Vice President and Chief Commercial Officer

In December 2021, Claude Edward Elkins Jr. reached the pinnacle of his corporate career when he was named Executive Vice President and Chief Commercial Officer (CCO) of Norfolk Southern. This appointment marked the culmination of over three decades of dedication, innovation, and leadership excellence.

As CCO, he now oversees several critical business sectors, including:

  • Intermodal
  • Automotive
  • Industrial Products
  • Real Estate
  • Industrial Development
  • Short Line Marketing
  • Field Sales
  • Customer Logistics

His role demands strategic foresight, leadership under pressure, and the ability to drive growth while maintaining strong relationships with customers and stakeholders.

Leadership Style and Philosophy

A Grounded Leader

Claude Edward Elkins Jr. is widely respected for his hands-on leadership approach. His early operational experience allows him to make informed decisions that consider both the workforce and the company’s broader vision. He is known for valuing teamwork, innovation, and accountability — traits that have shaped Norfolk Southern’s commercial strategy in recent years.

Commitment to Continuous Learning

Even after reaching executive status, Elkins’s pursuit of education and personal growth continues. He believes that leadership is not about titles but about learning, adapting, and inspiring others to do their best. His career is a powerful example of lifelong learning in action.

Community and Industry Involvement

Beyond corporate responsibilities, Claude Edward Elkins Jr. actively contributes to community and industry organizations. He serves as:

  • Vice Chair of the Georgia Chamber of Commerce
  • Board Member of the National Association of Manufacturers
  • Board Member of the East Lake Foundation
  • Board Member of TTX Company

His involvement reflects a deep commitment to economic development, manufacturing advancement, and community upliftment — reinforcing the belief that true leadership extends beyond the boardroom.

Net Worth and Recognition

While exact financial details vary, public filings show that Claude Edward Elkins Jr. holds Norfolk Southern stock valued at approximately $33,000, with broader estimates placing his net worth in the $470,000 range. These figures underscore a career built on consistency and professional growth rather than sudden wealth.

His journey continues to inspire countless employees across the railroad and logistics industries, emphasizing that hard work and integrity remain the strongest currencies in business.

Legacy and Lessons from Claude Edward Elkins Jr.

From the Ground to Greatness

The legacy of Claude Edward Elkins Jr. lies in his incredible rise from brakeman to executive — a testament to perseverance, adaptability, and excellence. His story highlights that no role is too small to serve as a foundation for greatness.

Balancing Pressure with Purpose

As a leader in a Fortune 500 company, Elkins faces immense pressure — managing customer demands, operational challenges, and market fluctuations. Yet, he continues to uphold values of humility, learning, and respect, setting an example for future generations of leaders.

Conclusion

Claude Edward Elkins Jr. embodies the perfect balance of ambition, humility, and resilience. His rise through the ranks of Norfolk Southern demonstrates that dedication, education, and adaptability can transform any career. From his early days on the tracks to his current role as Executive Vice President and Chief Commercial Officer, Elkins’s life is proof that success is earned through consistent effort and vision.

His story continues to inspire professionals across industries — reminding them that leadership is not about where you start, but how passionately you move forward.

(FAQs) About Claude Edward Elkins Jr.

Q1. Who is Claude Edward Elkins Jr.?
Claude Edward Elkins Jr. is the Executive Vice President and Chief Commercial Officer at Norfolk Southern, known for rising from a railroad brakeman to a top corporate leader.

Q2. What is his educational background?
He holds a BA in English, an MBA in Port & Maritime Economics, and advanced management certificates from Harvard Business School, UVA Darden, and the University of Tennessee.

Q3. When did he begin his career?
He started at Norfolk Southern in 1988 as a road brakeman before advancing to leadership positions.

Q4. What are his major responsibilities?
As CCO, he oversees Intermodal, Automotive, Industrial Products, Real Estate, Industrial Development, Short Line Marketing, Field Sales, and Customer Logistics.

Q5. What makes his story inspiring?
His rise from the frontlines to the executive level demonstrates the power of persistence, education, and leadership grounded in real-world experience.

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